✅ Formal Situations (10 Conversations)
Used in business, professional environments, or with people you don’t know well.
1. Calling a Law Firm
Context: A client calls a law firm to speak to a lawyer but they are unavailable.
Dialogue:
Receptionist: Good morning, Taylor & Associates.
Client: Hello, I’d like to speak with Mr. Taylor, please.
Receptionist: I’m afraid he’s in a meeting at the moment. May I take a message?
Client: Yes, please let him know that Maria Gonzalez called regarding the contract review.
Receptionist: Certainly. I’ll make sure he gets the message.
2. Business Conference Follow-up
Context: A businesswoman calls to follow up with a speaker she met at a conference.
Dialogue:
Receptionist: Good afternoon, Dr. Khan’s office.
Caller: Hello, could I speak with Dr. Khan?
Receptionist: I’m sorry, he’s out of the office until tomorrow. Would you like to leave a message?
Caller: Yes, please. Tell him Anna Weber called about the presentation materials.
Receptionist: Noted. He’ll return your call as soon as he’s back.
3. Medical Appointment Clarification
Context: A patient calls their specialist.
Dialogue:
Secretary: Dr. Lin’s office. How can I help you?
Patient: Hello, I have a question about my upcoming appointment with Dr. Lin. Is she available?
Secretary: She’s currently with another patient. Can I take a message?
Patient: Please let her know that I’ll need to reschedule due to a work conflict.
Secretary: I’ll pass that along. She’ll get back to you today.
4. University Department Call
Context: A prospective student calls a university department.
Dialogue:
Assistant: Department of Psychology, University of London.
Student: Hi, I was hoping to speak with Professor Miller.
Assistant: She’s in a lecture right now. Would you like to leave a message?
Student: Yes. Could you let her know that Jason Lim called about the Master’s application?
Assistant: Certainly. I’ll give her the message right after her class.
5. Hotel Business Inquiry
Context: A manager calls a hotel to arrange a corporate retreat.
Dialogue:
Receptionist: Good evening, The Grand Haven Hotel.
Caller: Hello, may I speak to the events manager, please?
Receptionist: I’m afraid she’s not available at the moment. Can I take a message?
Caller: Yes, this is Peter Zhao from Trident Corp. Please ask her to call me regarding the May booking.
Receptionist: I’ll pass your message along.
6. Job Interview Rescheduling
Context: A candidate calls the HR office.
Dialogue:
Receptionist: Human Resources, Maxwell Industries.
Candidate: Hi, I have an interview scheduled with Mr. Holmes. Is he available?
Receptionist: He’s away from his desk. Can I take a message?
Candidate: Sure, please let him know I need to reschedule our meeting.
Receptionist: Of course. I’ll let him know right away.
7. Conference Organizer Call
Context: A speaker calls the conference office.
Dialogue:
Assistant: International Tech Conference Office.
Speaker: Hello, is Mark Stevenson in?
Assistant: He stepped out for lunch. Would you like to leave a message?
Speaker: Yes, tell him Dr. Kim confirmed the keynote speech.
Assistant: Got it. I’ll give him the message.
8. Legal Document Pick-up
Context: A client checks if documents are ready.
Dialogue:
Receptionist: Good morning, Lawton Legal Services.
Client: Hello, I’m calling about the documents prepared by Mr. Harris.
Receptionist: He’s currently out on a client visit. Would you like to leave a message?
Client: Yes. Please ask him to confirm if the documents are ready for pick-up today.
Receptionist: I’ll make sure he gets that.
9. Calling a Consultant
Context: A company calls a consultant they hired.
Dialogue:
Secretary: Smart Solutions Consulting.
Caller: Good afternoon. May I speak to Mr. Davies, please?
Secretary: He’s in a meeting until 4 PM. Would you like to leave a message?
Caller: Yes. This is Melanie from Beacon Ltd. Please ask him to email the revised proposal.
Secretary: Absolutely.
10. Visa Office Inquiry
Context: A student calls the embassy.
Dialogue:
Staff: Visa Services, British Embassy.
Caller: Hi, could I speak to Mr. Singh in the student visa department?
Staff: He’s unavailable at the moment. Can I take a message?
Caller: Yes, please let him know that my documents have been sent and I’m awaiting confirmation.
Staff: Got it. I’ll pass that along.
✅ Semi-Formal Situations (10 Conversations)
Used in work contexts with colleagues, acquaintances, or general polite conversation.
11. Calling a Colleague’s Office
Context: A colleague calls another’s direct line.
Dialogue:
Voicemail: Hi, you’ve reached Amanda Clarke. I’m not available right now—
Caller: Hi Amanda, this is Leo from Sales. Just calling to follow up on the client report. Give me a ring when you’re back. Thanks!
12. School Office
Context: A parent calls a teacher.
Dialogue:
Office Staff: Good morning, Westview Secondary.
Parent: Hello, may I speak to Mr. Hamilton, Grade 10 science teacher?
Staff: He’s in class. Would you like to leave a message?
Parent: Yes, this is Mrs. Alvarez. Please ask him to call me regarding my son’s progress.
Staff: Will do.
13. Local Library Event
Context: A volunteer calls about a local event.
Dialogue:
Librarian: City Library, this is Jenna.
Caller: Hi, is Monica available?
Librarian: She just stepped out. Can I take a message?
Caller: Sure, tell her Chris called about the Saturday reading event.
Librarian: Got it.
14. Intern Leaving a Message
Context: An intern calls their supervisor.
Dialogue:
Voicemail: Hi, this is Greg Martin. Please leave a message—
Caller: Hi Greg, this is Lina from the internship team. Just letting you know I sent over the spreadsheet. Let me know if it looks okay.
15. Tech Support Message
Context: A client calls small tech company.
Dialogue:
Staff: Innovate IT, can I help you?
Caller: Hi, is Jamie around?
Staff: He’s on another line. Would you like to leave a message?
Caller: Yes, please ask him to check ticket #4512. It’s urgent.
Staff: Noted.
16. Real Estate Appointment
Context: A client calls an agent.
Dialogue:
Voicemail: This is Rachel from City Realty.
Caller: Hi Rachel, it’s James. Just confirming if we’re still good for the 3 PM viewing tomorrow. Call me back.
17. Small Business Callback
Context: A customer contacts a store owner.
Dialogue:
Staff: Hi, this is Green Earth Market.
Caller: Hi, is Anna in?
Staff: She’s with a customer. Would you like to leave a message?
Caller: Yes, ask her if she can reserve two boxes of the organic apples for me.
Staff: Sure thing.
18. Music Teacher Callback
Context: A student calls their music teacher.
Dialogue:
Voicemail: Hey, it’s Mr. Harper. Leave a message—
Caller: Hi Mr. Harper, this is Alicia. I won’t make it to our Thursday lesson. Could we reschedule?
19. Calling a Neighbor
Context: Leaving a message with a neighbor’s teen child.
Dialogue:
Teen: Hello?
Caller: Hi, is your mom home?
Teen: She’s out right now.
Caller: Could you let her know that Jen from next door called about the garage sale?
Teen: Sure!
20. Trainer Rescheduling
Context: A gym member calls their trainer.
Dialogue:
Voicemail: You’ve reached Eli, leave a message.
Caller: Hey Eli, it’s Tom. I can’t make our session Thursday. Can we move it to Friday? Let me know.
✅ Informal Situations (10 Conversations)
Used with friends, family, or casual situations.
21. Friend’s Phone
Context: Friend doesn’t answer.
Dialogue:
Voicemail: Yo, it’s Jake. Leave a message.
Caller: Hey man, it’s me. Just checking if you’re still down for the movie tonight. Hit me back.
22. Group Project
Context: Student calls teammate.
Dialogue:
Voicemail: Hi, this is Zoe.
Caller: Hey Zoe, just wondering if you finished your part of the presentation. Let me know!
23. Asking Sibling to Pass Message
Context: Teen calls friend and their sibling answers.
Dialogue:
Sibling: Hello?
Caller: Hey, is Mike there?
Sibling: He’s not home.
Caller: Can you tell him Ryan called? It’s about the math homework.
Sibling: Sure, I’ll let him know.
24. Text-style Voicemail
Context: Informal voicemail.
Dialogue:
Voicemail: Leave your message.
Caller: Yo! Forgot to text you, but we’re meeting at 6, not 7. Be there!
25. Roommate Message
Context: One roommate leaves a note for the other.
Dialogue (written):
“Hey Sam, ran to the store. If the plumber comes, just let him in. Back soon —Max”
26. Missed Call from Cousin
Dialogue:
Voicemail: This is Lily.
Caller: Hey Lily! Missed your call—what’s up? Call me when you’re free.
27. Asking About a Ride
Context: Friend call.
Dialogue:
Voicemail: Hey, it’s Nate.
Caller: Hey Nate, can you still give me a ride to class tomorrow? Let me know!
28. Neighbor’s Message
Context: Casual neighbor message.
Dialogue:
Caller: Hey Rob, just wanted to let you know your dog got out. I’ve got him here. Call me when you can!
29. Friend from Abroad
Context: Long-distance call
Voicemail: Leave a message after the beep.
Caller: Hey Lena! Just thinking of you. Hope things are good in Paris! Message me when you’re free.
30. Last-Minute Change
Context: Friend call before an event
Voicemail: You know what to do!
Caller: Hey! Plans changed—we’re meeting at the café, not the park. See you there!
