Formal (10 Conversations)
Used in professional settings, emails, or official inquiries.
1. Phone Inquiry to a University Admissions Office
Caller: Good morning, I’d like to inquire about the admission requirements for the Master’s in International Relations.
Officer: Certainly. May I know if you’re an international applicant?
Caller: Yes, I am. I completed my undergraduate studies in Brazil.
Officer: Excellent. You’ll need to submit your transcript, proof of English proficiency, and two academic references.
2. Email to a Language Institute
Subject: Inquiry Regarding English Language Course Availability
Email:
Dear Sir or Madam,
I am interested in enrolling in your advanced English course. Could you please provide details about the course schedule, tuition fees, and enrollment deadlines?
Kind regards,
Carlos Mendes
3. Visiting a University Open Day
Visitor: Excuse me, could you tell me where I can find information about the engineering faculty?
Staff: Certainly. If you proceed to the main hall, there’s a booth dedicated to the Engineering Department.
Visitor: Thank you very much.
4. Asking for a Brochure at a College Fair
Student: Good afternoon. Do you happen to have a brochure for your business program?
Representative: Absolutely. Here’s one with all the program details, course modules, and application procedures.
5. Inquiry About a Scholarship Program
Student: I’d like to ask whether your institution offers scholarships for international students.
Advisor: Yes, we have several merit-based and need-based scholarships. May I suggest you visit our financial aid office or website?
6. Formal Call to a Vocational School
Caller: Hello, I’m calling to request information about your culinary arts program.
Receptionist: Of course. Would you prefer the information via email or post?
7. University Email Inquiry about Dormitories
Email:
Dear Housing Office,
I will be attending your institution this fall and would like information about on-campus housing options.
Sincerely,
Aisha Khan
8. Applying for a Short-Term Course
Applicant: Good morning. I’m interested in your summer architecture workshop. Is enrollment still open?
Receptionist: Yes, the deadline is next Friday. You can register online or here at the front desk.
9. Career Counselor Visit to University
Counselor: I’m representing a group of students interested in your medical programs. Could we possibly arrange a campus tour and information session?
University Rep: Absolutely. We’d be delighted to host your group. Let me schedule that for you.
10. International Student Asking at an Embassy Education Office
Student: Good afternoon. I’m seeking guidance about studying in the UK. Could you advise me on accredited institutions and visa procedures?
Officer: Certainly. We have booklets and online resources, and I can also refer you to an education consultant.
Semi-Formal (10 Conversations)
Used in casual business settings, polite student-to-staff, or among acquaintances.
11. Parent Asking a School Counselor
Parent: Hi, I was wondering if you could tell me more about your high school’s extracurricular programs?
Counselor: Of course! We offer robotics, drama, sports, and debate clubs.
12. Visiting a Private Tutor’s Office
Student: Hello, I saw your ad about SAT prep. Could I ask about your schedule and fees?
Tutor: Sure. I hold sessions on evenings and weekends. Fees depend on the group size.
13. Phone Call to a Community College
Caller: Hi, I’m looking into joining your graphic design course. Could you let me know the class times?
Assistant: Sure thing. Classes run Mondays and Wednesdays, 6 to 9 PM.
14. Question at a Study Abroad Fair
Visitor: I’m curious about studying in Germany. Do your programs require knowledge of German?
Advisor: Some do, but many Master’s programs are in English. It depends on the field.
15. Email to a Language School for Evening Classes
Subject: Evening English Course Availability
Hi,
I work during the day and would like to take evening English classes. Do you have any programs starting next month?
Thanks,
Laura
16. Asking for a Campus Tour as a Prospective Student
Student: Hi, is it possible to join a campus tour this week? I’d love to see the science labs.
Guide: Yes, we have guided tours every Wednesday and Friday. Would either day work for you?
17. New Student Asking Another Student
New Student: Hey, do you know where the registrar’s office is? I need to ask about class registration.
Peer: Yeah, it’s on the second floor, next to the cafeteria.
18. Phone Inquiry About Teacher Training Programs
Caller: Hello, I’m interested in becoming a certified English teacher. Could you tell me what programs you offer?
Receptionist: We have CELTA and TESOL programs starting in September.
19. Asking About Admission Criteria During a School Visit
Student: Hi, I’m thinking about applying here. What grades do I need to get in?
Guide: You’ll need a minimum GPA of 3.0, plus a recommendation letter and personal statement.
20. Career Fair Booth Conversation
Visitor: Hi, what kinds of technical programs do you offer?
Rep: We offer courses in IT, electronics, and automotive technology. All are hands-on and industry-focused.
Informal (10 Conversations)
Used among friends, peers, or in casual settings.
21. Asking a Friend About Their School
You: Hey, how’s that coding bootcamp you’re doing? Is it worth it?
Friend: Totally. It’s intense, but I’ve learned so much in just three weeks.
22. Chatting with a Classmate
You: Do you know if the library’s got info about applying to other universities?
Classmate: Yeah, they’ve got brochures and the staff there are really helpful.
23. WhatsApp Message to a Friend
You: Yo, where do you go for your English classes again? Thinking of joining.
Friend: Oxford Language School, on 5th Street. Really good teachers!
24. Asking a Sibling About Their School
You: Is your school still accepting new students for the semester?
Sibling: I think so, but you should call them—my friend just got in last week.
25. Talking to a Neighbor
You: Hey, I heard your daughter goes to that new art school. Is it any good?
Neighbor: She loves it! Great teachers, and they really encourage creativity.
26. In a Café with a Friend
You: So, how did you find that online photography course you mentioned?
Friend: Pretty cool! Flexible and super practical. I can send you the link if you want.
27. Asking About an Online Course
You: Did you end up taking that Coursera course on psychology?
Friend: Yeah, halfway through it. It’s interesting, and the videos are really well done.
28. Message in a Study Group Chat
You: Anyone know a good place to take IELTS prep classes?
Student A: I went to British Centre. Decent prices and great mock tests.
29. Asking a Co-Worker About Evening Classes
You: Hey, didn’t you take night classes for business English? Was it good?
Co-Worker: Yeah, it helped with my emails and meetings a lot. I can give you the info.
30. Asking a Classmate About Switching Schools
You: Thinking of transferring to another college next term. Know any good ones for media studies?
Classmate: You should check out Metropolis College. My cousin’s doing media there and loves it.
Formal Situations (Professional, official inquiries)
1. Inquiry via Email
Subject: Request for Course Information
Sender: Dear Admissions Team,
I hope this email finds you well. I am interested in enrolling in an English B2 course at your institution. Could you kindly provide details on the course schedule, fees, and entry requirements?
Looking forward to your prompt response.
Best regards,
[Your Name]
Reply:
Dear [Your Name],
Thank you for your inquiry. Our B2 course runs twice weekly (Mon/Wed, 6-8 PM) and costs £350 per term. Entry requires a placement test. Would you like to schedule one?
Regards,
Admissions Office
2. Phone Call to a University
Receptionist: Good morning, Cambridge Language Centre. How may I assist you?
Caller: Hello, I’m calling to inquire about your B2 English programs. Could you direct me to the right department?
Receptionist: Certainly. I’ll transfer you to our course advisor. One moment, please.
3. Visiting the School Office
Visitor: Excuse me, I’d like some information about your intensive B2 English course.
Staff: Of course. Here’s our brochure. Classes are 20 hours weekly, starting every month. Do you need help with registration?
Visitor: Yes, please. What documents are required?
Staff: Just your ID and proof of previous English level.
4. Asking About Online Options
Student: Does your school offer online B2 courses with live instructors?
Advisor: Yes, we have hybrid and fully online options. Would you prefer group or private sessions?
Student: Group sessions, please. Are materials included?
Advisor: Digital materials are provided at no extra cost.
5. Scholarship Inquiry
Applicant: I read about your scholarship program. Are B2 students eligible?
Officer: Yes, if you meet the academic criteria. The deadline is March 1st. Shall I email you the form?
Applicant: That would be great. Thank you.
Semi-Formal Situations (Conversational but polite)
6. Chatting with a Teacher
Student: Hi, Ms. Clark. I’m thinking of joining the B2 class. Is it very challenging?
Teacher: Not too much if you’ve completed B1. We focus on fluency and writing. Want to sit in on a lesson?
7. Talking to a Classmate
A: Hey, you’re in the B2 course, right? How’s the teacher?
B: Yeah, Mr. Davies is great! He gives lots of speaking practice. You should join!
8. Asking at a Community Center
Visitor: Hi, I saw your flyer for English classes. Do you have B2 levels?
Staff: We do! They’re on Tuesdays and Thursdays. Interested in a trial class?
9. Discussing with a Counselor
Student: I’m not sure if B2 is right for me. My grammar’s okay, but speaking’s hard.
Counselor: Our placement test will help. Or you could try a mixed-level workshop first.
10. Social Media Inquiry
Post: “Looking for a B2 English course in London—any recommendations?”
Comment: “Check out Oxford House! I did B2 there, and the teachers are super supportive.”
Informal Situations (Casual, friendly tone)
11. Texting a Friend
A: Yo, know any good schools for B2 English?
B: Yeah! Britannia School is lit. Cheap and fun. Wanna come with me next week?
12. Quick Chat at a Café
A: [shows phone] This school looks decent. You think it’s worth it?
B: Nah, heard their B2 course is boring. Try Language Hub instead.
13. Asking a Roommate
A: Dude, where did you learn English so well?
B: Did B2 at Global English. They make you talk a lot. Helped me heaps.
14. Facebook Group Post
Post: “Best B2 course in Manchester? Need one ASAP!”
Reply: “Manchester English Academy—affordable and flexible. Got my cert there!”
15. Talking to a Sibling
A: Sis, should I take B2 or just skip to C1?
B: LOL no way. B2’s tough enough. Don’t rush it!
Additional Mixed Scenarios
16. Formal: Email Follow-Up
Sender: Dear Sir/Madam,
I applied last week but haven’t heard back. Could you confirm receipt?
Reply: Apologies for the delay. Your application is under review. We’ll notify you by Friday.
17. Semi-Formal: Asking About Exams
Student: Do you prepare students for the FCE exam too?
Teacher: Yes, our B2 course covers FCE content. Many students pass!
18. Informal: Gossiping About Classes
A: Ugh, my B2 teacher gives so much homework!
B: Same! But at least we’re learning, right?
19. Formal: Visa Support Letter Request
Student: I need a letter for my visa application. Can the school provide one?
Admin: Certainly. We’ll issue it once you’re enrolled.
20. Informal: Complaining About Fees
A: £500 for a course?! That’s insane.
B: Tell me about it. But hey, education’s expensive these days.
