✅ FORMAL CONTEXTS (10 Conversations)
Used in hotels, professional services, or luxury retail settings.
1. Hotel Checkout
Context: Business traveler at a hotel.
Receptionist: Good morning, sir. Are you ready to check out?
Guest: Yes, I am. Could you please prepare the bill?
Receptionist: Certainly. May I confirm your room number?
Guest: Room 408.
Receptionist: Here is your invoice. Shall I charge the credit card on file?
Guest: Yes, that’s fine. Thank you.
Receptionist: You’re all set. We hope to welcome you again soon.
2. Car Rental Return
Agent: Good afternoon. Are you returning the vehicle today?
Customer: Yes, I’m here to check out.
Agent: May I have the keys and your rental agreement, please?
Customer: Of course. Here you go.
Agent: Everything seems in order. No additional charges. Would you like a printed receipt?
Customer: A digital copy would be perfect.
3. Luxury Boutique Purchase
Salesperson: May I assist you with the checkout?
Customer: Yes, I’d like to purchase this handbag.
Salesperson: Excellent choice. Shall I gift wrap it for you?
Customer: That would be lovely.
Salesperson: Your total comes to £1,350. How would you like to pay?
Customer: On my credit card, please.
4. Art Gallery Sale
Curator: I understand you’d like to acquire this piece?
Buyer: Yes, I’d like to finalize the purchase today.
Curator: Certainly. I’ll just prepare the documents for checkout.
Buyer: Thank you. Please include the certificate of authenticity.
Curator: Of course. I’ll have it packed securely for transport.
5. Corporate Conference Checkout
Coordinator: Hello. Checking out of the conference?
Delegate: Yes, I’d like to settle my expenses.
Coordinator: Here is the summary. Do you need a breakdown by session?
Delegate: That would be helpful for reimbursement purposes.
Coordinator: Certainly. I’ll email it to you now.
6. High-End Department Store
Cashier: Good evening. Are you ready to check out?
Customer: Yes. I’d like to purchase all these items.
Cashier: May I offer you a store loyalty card?
Customer: No, thank you. Just the receipt, please.
Cashier: Certainly. You’ve earned complimentary next-day delivery.
7. Museum Gift Shop
Cashier: Welcome. Did you find everything satisfactory?
Visitor: Yes, I’m ready to check out.
Cashier: Lovely. Would you like a reusable bag?
Visitor: Yes, please.
Cashier: That’s £22.50 in total.
8. Hotel Spa Checkout
Receptionist: How was your massage experience?
Client: Absolutely wonderful. I’m ready to check out.
Receptionist: I’m glad to hear that. I’ll just process your payment now.
Client: Could you add a gratuity of 15%?
Receptionist: Certainly. Done.
9. Airport Business Lounge
Attendant: Are you checking out of the lounge, sir?
Traveler: Yes. Can I get a receipt for my stay?
Attendant: Of course. It will be emailed to you shortly.
Traveler: Perfect. Thank you for the service.
10. Exclusive Bookstore
Clerk: Found what you were looking for?
Customer: Yes, these rare editions are fantastic.
Clerk: Shall I wrap them for you while I process the checkout?
Customer: Yes, please. They’re a gift.
Clerk: Noted. Your total is £215.
✅ SEMI-FORMAL CONTEXTS (10 Conversations)
Used in supermarkets, casual clothing stores, rental desks, etc.
11. Grocery Store
Cashier: Hello! Ready to check out?
Customer: Yes, thanks. Just these today.
Cashier: Do you have a loyalty card?
Customer: I don’t, sorry.
Cashier: No problem. That’ll be £18.75.
12. Clothing Store
Cashier: Hi there. Did you find everything okay?
Customer: Yes, thank you.
Cashier: Great. Would you like to sign up for our rewards program?
Customer: Not today, thanks.
Cashier: Alright, your total is £59.90.
13. Hardware Store
Employee: I can help you over here. Are you all set?
Customer: Yes, I’m just buying this drill and these screws.
Employee: Alright, with VAT, that’s £72.
Customer: Debit card, please.
Employee: Go ahead and insert it when you’re ready.
14. Electronics Store
Cashier: Hello. Are you ready to check out?
Customer: Yes. I’d like to purchase this laptop.
Cashier: Would you like to add a warranty?
Customer: Yes, the two-year one, please.
Cashier: Perfect. That brings your total to £1,099.
15. Library Fine Payment
Librarian: Hello, can I help you?
Student: I need to check out and pay my fine.
Librarian: Sure. It looks like you owe £2.50 for late return.
Student: Here’s my card.
Librarian: All done. You’re good to go.
16. Pharmacy
Pharmacist: Ready to check out?
Customer: Yes. Just the prescription and vitamins.
Pharmacist: That comes to £28.
Customer: Can I use my insurance card?
Pharmacist: Yes, let me process that for you.
17. Sporting Goods Store
Cashier: Hello! Is that everything for today?
Customer: Yes, I’m all set.
Cashier: Want to round up for charity?
Customer: Sure, why not.
Cashier: Thanks! Your total with donation is £45.30.
18. Furniture Store
Salesperson: Are you ready to place the order?
Customer: Yes, I’d like to check out now.
Salesperson: Great. Delivery is included, and you can expect it within five days.
Customer: Perfect. I’ll pay by card.
Salesperson: All done. You’ll receive an email confirmation shortly.
19. Pet Store
Cashier: Hi! Are you checking out with these?
Customer: Yes. That’s everything.
Cashier: Do you need a bag for the food?
Customer: Yes, please.
Cashier: Alright, total is £39.20.
20. Toy Store
Cashier: Looks like someone’s going to be happy!
Parent: I hope so! Let’s check out.
Cashier: Gift receipt with that?
Parent: Yes, please.
Cashier: Great. Total is £62.10.
✅ INFORMAL CONTEXTS (10 Conversations)
Used in casual shops, cafes, online shopping, or friendly interactions.
21. Corner Store
Clerk: Hey, just those?
Customer: Yeah, and a pack of gum.
Clerk: Cool. That’s £4.70.
Customer: Here you go. Keep the change.
Clerk: Cheers!
22. Coffee Shop
Barista: What can I get you?
Customer: Just a latte to go, please.
Barista: That’ll be £3.20. Want your receipt?
Customer: No, I’m good. Thanks.
Barista: Alright, coming right up!
23. Online Checkout
Pop-up Chatbot: Ready to check out?
User: Yep. Just wanna confirm delivery is free.
Chatbot: Free over £30 – you’re covered.
User: Awesome. Let’s do it.
Chatbot: Payment complete! Thanks for shopping!
24. Farmer’s Market
Vendor: Morning!
Customer: Hi. I’ll take these tomatoes and that bread.
Vendor: That’s £6.50 altogether.
Customer: Do you take card?
Vendor: Yep – just tap here.
25. Mobile App Checkout
User: Okay, got the stuff in my cart…
App: Want to apply a discount code?
User: Oh yeah – SPRING20.
App: Code applied. Total: £18.40.
User: Sweet. Checking out now.
26. Pop-Up Shop
Seller: Find something you like?
Customer: Yep, love this t-shirt.
Seller: That’s £15.
Customer: Do you have other colors?
Seller: Just black and red left.
Customer: Cool, I’ll take black.
27. Takeaway Counter
Staff: Hey! What can I get you?
Customer: A burger and fries to go.
Staff: £7.20. Cash or card?
Customer: Card.
Staff: Thanks! Food’ll be ready in 5 minutes.
28. Book Fair
Vendor: Ready to check out?
Customer: Yep, these three books.
Vendor: £12 total.
Customer: Can I pay with Revolut?
Vendor: Sure thing.
29. Garage Sale
Seller: Find anything good?
Customer: Yeah, this lamp.
Seller: £3 and it’s yours.
Customer: Deal.
Seller: Want a bag?
30. Street Food Cart
Vendor: Hey buddy! Hungry?
Customer: Always. I’ll have a falafel wrap.
Vendor: £5. You want hot sauce?
Customer: Heck yes.
Vendor: You got it!
Formal Situations (Hotel, Luxury Store, Business Settings)
1. Hotel Checkout (Front Desk)
Context: A guest checks out of a high-end hotel.
Guest: Good morning, I’d like to check out, please.
Receptionist: Certainly, sir/madam. May I have your room number?
Guest: Room 412.
Receptionist: Thank you. I see you used the minibar. Your total comes to £320. How would you like to pay?
Guest: By credit card, please. Here you go.
Receptionist: Thank you. Your receipt is ready. Would you like assistance with your luggage?
Guest: No, thank you. I’ve already arranged for a taxi.
Receptionist: Perfect. We hope you enjoyed your stay!
2. Luxury Jewelry Store
Context: A customer buys an expensive watch.
Customer: I’d like to purchase this Rolex, please.
Salesperson: Excellent choice! Would you like it gift-wrapped?
Customer: Yes, please. And could I get a warranty certificate?
Salesperson: Of course. Your total is £5,200. Will you be paying by card?
Customer: Yes, here’s my Platinum Amex.
Salesperson: Thank you. Please enter your PIN… Approved! Here’s your receipt and warranty.
3. Business Dinner (Restaurant Bill)
Context: A corporate client pays for a business meal.
Client: Could we have the bill, please?
Waiter: Certainly, sir. Here you are.
Client: (Checking) Hmm, I think there’s an extra charge for the wine.
Waiter: Let me check… Ah, apologies! That was a mistake. The corrected total is £178.
Client: That’s better. I’ll pay by company card.
Waiter: Thank you. Would you like a copy of the receipt for expenses?
Client: Yes, please.
Semi-Formal Situations (Cafés, Mid-Range Stores, Travel)
4. Café Bill Dispute
Context: A customer questions an incorrect charge.
Customer: Excuse me, I think my bill has an extra coffee I didn’t order.
Barista: Oh, let me check… You’re right! Sorry about that. The correct total is £8.50.
Customer: No problem. I’ll pay contactless.
Barista: Perfect. Have a nice day!
5. Electronics Store Purchase
Context: A customer buys a laptop with a warranty.
Customer: I’ll take this laptop. Do you offer extended warranty?
Salesperson: Yes, a 3-year warranty is £99 extra.
Customer: I’ll take it. Total?
Salesperson: £899. Would you like a bag?
Customer: Yes, please. Here’s my card.
6. Airport Duty-Free Shopping
Context: A traveler buys perfume before a flight.
Customer: How much is this Chanel perfume?
Salesperson: It’s £85, tax-free.
Customer: Great, I’ll take two.
Salesperson: That’s £170. Boarding pass, please?
Customer: Here you go.
Informal Situations (Street Markets, Casual Dining, Friends)
7. Bargaining at a Flea Market
Context: A tourist haggles over a souvenir.
Tourist: How much for this bracelet?
Vendor: £20.
Tourist: £15?
Vendor: Meet me at £17.
Tourist: Deal! Here’s cash.
8. Splitting a Restaurant Bill (Friends)
Context: Friends divide the bill unevenly.
Friend 1: The bill’s £60. I had the steak, so I’ll pay £25.
Friend 2: Sounds fair. I’ll cover £20, and Jake, you had the salad—£15?
Friend 3: Yep! I’ll transfer you now.
9. Convenience Store Purchase
Context: A quick snack stop.
Customer: Just these crisps and a Coke, please.
Cashier: £3.20. Card or cash?
Customer: Card. (Beep) Thanks!
Formal Situations
10. Hotel Late Checkout Request
Context: A guest asks for a late checkout at a business hotel.
Guest: Good morning. I have a late flight—would it be possible to extend my checkout to 2 PM?
Receptionist: Let me check availability… Yes, we can arrange that for an additional £25.
Guest: That’s fine. Please add it to my bill.
Receptionist: Certainly. Your new checkout time is confirmed.
11. Returning a Faulty Product (High-End Store)
Context: A customer returns a designer bag with a defect.
Customer: I’d like to return this bag. The stitching is coming undone.
Manager: I apologize for the inconvenience. Do you have the receipt?
Customer: Yes, here it is.
Manager: Thank you. Would you prefer a refund or exchange?
Customer: A refund, please.
12. Paying with Foreign Currency (Hotel)
Context: A tourist pays in euros at a UK hotel.
Guest: Can I pay in euros?
Receptionist: Yes, but we use today’s exchange rate (1 EUR = 0.85 GBP). Your total is €352.
Guest: That’s fine. Here’s €400.
Receptionist: Your change is €48. Thank you!
Semi-Formal Situations
13. Gym Membership Cancellation
Context: A member cancels a subscription.
Member: I’d like to cancel my gym membership.
Staff: I’m sorry to hear that. May I ask why?
Member: I’m moving abroad.
Staff: Understood. I’ll process this—your final payment will be prorated.
14. Disputing a Phone Bill
Context: A customer questions an overcharge.
Customer: My bill is £20 higher than usual.
Agent: Let me check… Ah, it’s an international call fee.
Customer: I didn’t make that call!
Agent: I’ll remove the charge. Apologies for the error.
15. Car Rental Return with Fuel Charge
Context: Returning a rental car with an empty tank.
Agent: You returned the car with less fuel than rented. There’s a £15 refueling fee.
Customer: Oh, I forgot! Can I pay now?
Agent: Yes, I’ll add it to your final invoice.
Informal Situations
16. Splitting a Taxi Fare (Friends)
Context: Friends divide a ride cost.
Friend 1: The Uber was £12. We’re three, so £4 each.
Friend 2: I’ll Venmo you now!
17. Street Food Vendor (Bargaining)
Context: A tourist negotiates for a souvenir.
Tourist: How much for this hat?
Vendor: £10.
Tourist: £7?
Vendor: For you, £8.
Tourist: Deal!
18. Pub Tab Payment
Context: Closing a bar tab.
Customer: Can I settle my tab? Name’s Alex.
Bartender: Here’s your bill—£28.50.
Customer: Keep the change from £30.
19. Tipping Etiquette (Restaurant)
Waiter: Your total is £45. Service isn’t included.
Customer: (Adding £5) Here’s £50.
20. Digital Payment Issue (Declined Card)
Cashier: Sorry, your card was declined.
Customer: Strange! Let me try Apple Pay… (Success)
21. Subscription Refund (Streaming Service)
Customer: I was charged twice this month.
Agent: Let me refund the duplicate charge.
22. Group Gift Purchase (Friends)
Friend 1: The gift costs £60. We’re 5 people—£12 each?
Friend 2: I’ll collect the money.
23. Convenience Store (Exact Change)
Cashier: That’s £5.75.
Customer: Here’s £6—no need for change.
24. Bookstore Membership Discount
Cashier: With your loyalty card, it’s £12 instead of £15.
Customer: Perfect!
25. Paying for Parking (App Issue)
Driver: The parking app crashed—can I pay cash?
Attendant: Sure, £4 per hour.
26. Farmers’ Market (Cash Only)
Vendor: Sorry, we don’t take cards.
Customer: I’ll find an ATM—hold this for me?
27. Bike Rental Return
Staff: You’re 30 minutes late—extra £5.
Customer: No problem—here you go.
28. Charity Donation at Checkout
Cashier: Would you like to donate £1 to charity?
Customer: Sure, add it to my bill.
29. Last-Minute Hotel Upgrade
Guest: Any suites available tonight?
Receptionist: For £50 more, yes.
Guest: I’ll take it!
30. Lost Receipt (Returning Clothes)
Customer: I lost the receipt—can I exchange these?
Staff: With tags, we can offer store credit.
