
🔵 FORMAL (10 Conversations)
1. Doctor’s Appointment (Phone Call)
Context: A patient is calling a clinic to schedule a medical check-up.
Receptionist: Good morning, Greenleaf Clinic. How may I assist you?
Patient: Hello, I’d like to schedule a general check-up, please.
Receptionist: Certainly. Are you a new patient or have you visited us before?
Patient: I’m a returning patient.
Receptionist: In that case, we have an opening next Tuesday at 10:30 a.m. Will that work?
Patient: That works perfectly. Thank you.
Receptionist: You’re welcome. We’ll see you then.
2. Job Interview (Email)
Context: An HR manager is arranging an interview.
HR Email:
Dear Mr. Stone,
Thank you for your application. We would like to invite you to an interview. Are you available on Thursday, April 20th, at 2 p.m.?
Reply:
Dear Ms. Nguyen,
Thank you for the opportunity. Thursday at 2 p.m. suits me well. I look forward to speaking with you.
Best regards,
Jake Stone
3. Legal Consultation (In-person)
Context: A client walks into a law office.
Client: Good afternoon. I’d like to make an appointment with a lawyer.
Receptionist: Of course. May I ask what the matter is regarding?
Client: It’s about a property dispute.
Receptionist: Mr. Clark specializes in property law. He’s available Friday at 3 p.m.
Client: That sounds good. Please schedule me for then.
Receptionist: Done. We’ll see you Friday.
4. Embassy Appointment (Phone)
Context: Someone is calling to schedule a visa appointment.
Caller: Hello, I need to book a visa interview.
Embassy Staff: Certainly. Are you applying for a tourist or work visa?
Caller: A tourist visa.
Embassy Staff: The earliest available slot is May 5th at 9:00 a.m.
Caller: That will be fine.
Embassy Staff: You’re booked. Please bring all required documents.
5. Business Meeting (Email)
Context: A company schedules a client meeting.
Email:
Dear Mr. Ford,
We hope this message finds you well. We would like to schedule a meeting to discuss the proposal. Would Monday, April 22nd at 11:00 a.m. be convenient for you?
Sincerely,
GlobalTech Ltd.
Reply:
Dear GlobalTech,
Thank you. Monday at 11:00 works for me. I look forward to our meeting.
Kind regards,
James Ford
6. University Advisor Meeting
Context: A student books a consultation with their academic advisor.
Student: Good afternoon. I’d like to schedule a meeting with Professor Leigh.
Receptionist: Certainly. Is this about course selection or academic performance?
Student: Course selection.
Receptionist: Professor Leigh is available Thursday at 2 p.m.
Student: That’s great. Please book it.
Receptionist: Done.
7. Dentist Visit (Online Chat)
Context: Patient uses website chat to book.
Patient: Hi, I need a dental cleaning.
Clinic: We’re happy to assist. How does next Wednesday at 1 p.m. sound?
Patient: That works.
Clinic: You’re scheduled. Please arrive 10 minutes early.
8. Hotel Manager Meeting
Context: A vendor arranges a formal appointment.
Vendor: Good morning, I’d like to speak with the hotel manager about event services.
Receptionist: I’ll check his availability. He has time tomorrow at 10 a.m.
Vendor: Please schedule me.
Receptionist: Consider it done.
9. Financial Advisor Appointment (Phone)
Context: A client calls to book a session.
Client: Hi, I’d like to meet with my advisor, Mark Tran.
Receptionist: Certainly. He’s available Friday at 4:30 p.m.
Client: Please book me for then.
Receptionist: You’re all set.
10. Library Study Room Booking (In-person)
Context: A student requests a formal booking.
Student: Hello. I’d like to reserve a private study room.
Librarian: What day and time?
Student: Thursday from 3 to 5 p.m.
Librarian: Room B will be available. You’re booked.
🟠 SEMI-FORMAL (10 Conversations)
11. Parent-Teacher Meeting (Phone)
Context: Parent calls to meet teacher.
Parent: Hi, I’d like to arrange a meeting with Ms. Taylor.
Receptionist: She’s free Monday at 4 p.m.
Parent: That works. Thank you!
12. Salon Appointment (Phone)
Context: A customer calls a salon.
Customer: Hi, can I get a haircut appointment?
Stylist: Sure! How’s Thursday at noon?
Customer: Perfect. Please book me in.
13. Vet Appointment (Reception)
Context: Pet owner visits a clinic.
Owner: Hello, I need to book a check-up for my dog.
Receptionist: We have space tomorrow at 9:30 a.m.
Owner: That’s great, thanks.
14. Mechanic Appointment (Phone)
Context: Customer calls to book service.
Customer: Hi, my car needs servicing.
Receptionist: We can fit you in Friday morning.
Customer: Great, what time?
Receptionist: 10 a.m.?
Customer: Works for me.
15. Language Class Demo (Email)
Context: A learner wants a trial class.
Email:
Hello, I’m interested in a free demo class. When’s the next one available?
Thank you,
Leila
Reply:
Hi Leila,
We have a session this Friday at 6 p.m. Would that suit you?
Best,
Global English
16. Resume Review with Mentor (Text Message)
Context: A mentee texts their mentor.
Mentee: Hi Sarah, could we meet to go over my resume this week?
Mentor: Sure! How’s Thursday afternoon?
Mentee: That’d be perfect. Thanks!
17. Gym Personal Trainer Appointment
Context: Gym member wants training session.
Client: Can I schedule a session with Josh this week?
Receptionist: He’s free Wednesday at 5.
Client: Book me, please!
18. Bank Appointment (Phone)
Context: Customer wants to open account.
Caller: Hello, I’d like to book an appointment to open a new account.
Bank Staff: We have a slot tomorrow at 2 p.m.
Caller: That sounds good.
19. Private Tutor Booking (Text)
Context: Student messages tutor.
Student: Hey John, are you free for a math session this weekend?
Tutor: Saturday afternoon work?
Student: Yep! What time?
Tutor: 3 p.m.?
Student: Booked!
20. Photography Session
Context: Customer books photographer.
Client: Hi, I’d like to book a portrait session.
Photographer: Sure! When are you thinking?
Client: Sometime next week in the afternoon.
Photographer: How about Tuesday at 1 p.m.?
Client: Sounds good.
🟢 INFORMAL (10 Conversations)
21. Coffee Catch-Up
Context: Friends planning to meet.
Emma: Hey! Wanna grab coffee this week?
Liam: Yeah! How about Wednesday afternoon?
Emma: Perfect. 2 p.m. at Blue Bean?
Liam: See you there!
22. Haircut from Friend
Context: Friend cuts hair at home.
Jake: Yo, can you give me a quick trim this weekend?
Alex: Yeah man, Sunday afternoon?
Jake: Cool. I’ll swing by.
23. Study Group Meetup
Context: Students planning to meet.
Tara: Let’s do a study session before the test.
Mina: Friday night?
Tara: Yup. My place at 6?
Mina: Works!
24. Lunch with Coworker
Context: Casual work chat.
Dan: Feel like lunch tomorrow?
Amy: Sure! Noon?
Dan: Let’s hit the Thai place.
Amy: I’m in.
25. Phone Catch-up
Context: Old friends reconnect.
Sarah: Miss you! Let’s catch up on a call.
Jess: Totally! Saturday night?
Sarah: Yes! Let’s say 8?
26. Gym Buddy Session
Context: Friends going to gym.
Mark: Wanna hit the gym this weekend?
Leo: Saturday morning?
Mark: Cool. 9 a.m.?
27. Doctor via Text (Informal)
Context: Casual family doc.
You: Hey Dr. Lee, can I drop by this week?
Dr. Lee: Sure, Friday at 11?
You: Works for me.
28. Dog Walking Plan
Context: Friends with dogs.
Jade: Wanna walk the dogs together?
Noah: Yeah! Tonight?
Jade: 7 p.m. in the park?
Noah: Let’s do it.
29. Online Gaming Time
Context: Friends setting up game night.
Ali: Game night Friday?
Chris: You know it. 8 p.m.?
Ali: I’ll be online.
30. House Visit
Context: Visiting a friend.
Sami: Mind if I pop over this evening?
Nina: Not at all! After 6 works.
Sami: See you then.
1. Formal (Professional Setting)
Context: Calling a doctor’s office to schedule a check-up.
Receptionist: Good morning, Greenfield Medical Center. How may I assist you?
Patient: Hello, I’d like to book an appointment with Dr. Harris for a routine check-up.
Receptionist: Certainly. May I have your name, please?
Patient: Yes, it’s Michael Brown.
Receptionist: Thank you, Mr. Brown. Dr. Harris has availability next Tuesday at 10 AM or Thursday at 3 PM. Which works for you?
Patient: Tuesday at 10 AM would be perfect.
Receptionist: Very well, you’re booked for Tuesday, June 4th, at 10 AM. Please arrive 15 minutes early to complete paperwork.
Patient: Understood. Thank you for your help.
2. Semi-Formal (Hair Salon)
Context: Calling a salon to schedule a haircut.
Stylist: Hello, Blossom Salon, this is Lisa speaking. How can I help?
Customer: Hi, I’d like to book a haircut with Jessica, if possible.
Stylist: Sure! Jessica is available this Friday at 2 PM or Saturday at 11 AM.
Customer: Friday at 2 PM works for me.
Stylist: Great! Could I get your name and contact number?
Customer: Yes, it’s Emily Carter, and my number is 555-1234.
Stylist: Thanks, Emily! See you on Friday.
3. Informal (Friend’s Recommendation)
Context: Texting a friend’s recommended mechanic.
You: Hey, is this Alex’s Auto Repair?
Mechanic: Yep, this is Alex. What’s up?
You: My friend Jake said you’re great with brakes. Can I bring my car in?
Mechanic: Sure! How’s tomorrow at 4?
You: Sounds good. See you then!
4. Formal (Job Interview)
Context: Emailing to reschedule an interview.
Subject: Rescheduling Interview Request
Dear Ms. Parker,
I hope this email finds you well. I’m writing to request a reschedule for our interview on May 10th due to an unexpected conflict. Would May 12th at 2 PM be possible?
Thank you for your understanding.
Best regards,
Daniel Lee
Reply:
Dear Mr. Lee,
May 12th at 2 PM works for us. See you then.
Regards,
Sarah Parker
5. Semi-Formal (Dentist Appointment)
Context: Calling to confirm an appointment.
Receptionist: Bright Smile Dentistry, how can I help?
Patient: Hi, I have an appointment tomorrow at 9 AM but need to confirm.
Receptionist: Of course, your name?
Patient: Sophia Martinez.
Receptionist: Yes, you’re confirmed for a cleaning with Dr. Lee. See you then!
6. Informal (Meeting a Friend)
Context: Texting to meet for coffee.
You: Hey, free for coffee this weekend?
Friend: Sure! Saturday at 11?
You: Perfect, let’s try that new café.
7. Formal (Business Meeting)
Context: Calling to arrange a client meeting.
Secretary: Mr. Reynolds’ office, how may I direct your call?
You: Hello, this is Clara Diaz from TechSolutions. I’d like to schedule a meeting with Mr. Reynolds.
Secretary: Let me check his calendar. Does next Wednesday at 1 PM work?
You: That works. Should I bring any materials?
Secretary: Just the project proposal. Thank you!
8. Semi-Formal (Yoga Class)
Context: Booking a class online.
Instructor: Thanks for signing up! Your spot is reserved for Thursday’s 6 PM yoga session.
You: Great! Do I need to bring a mat?
Instructor: We provide mats, but feel free to bring your own.
9. Informal (Vet Visit)
Context: Calling about a sick pet.
Vet: Paws & Care Clinic, how can we help?
You: Hi, my dog isn’t eating. Can we come in today?
Vet: We have a 4 PM slot. What’s your pet’s name?
You: Max. Thanks so much!
10. Formal (University Advisor)
Context: Scheduling an academic consultation.
Advisor: Hello, Academic Advising Office.
Student: Hi, I’m Ryan Cole and need to discuss my course selection.
Advisor: We have openings on Monday. Does 10 AM suit you?
Student: Yes, thank you!
11. Semi-Formal (Car Service)
Context: Booking an oil change.
Mechanic: FastLube Auto, how can we help?
You: I need an oil change—any availability Saturday?
Mechanic: How about 10:30 AM?
You: That’ll work.
12. Informal (Gym Session)
Context: Texting a personal trainer.
You: Can we move our session to 7 PM?
Trainer: No problem! See you then.
13. Formal (Legal Consultation)
Context: Emailing a lawyer.
Subject: Appointment Request
Dear Mr. Grant,
I’d like to schedule a consultation regarding a contract dispute. Are you available next week?
Sincerely,
Laura Bennett
Reply:
Dear Ms. Bennett,
How does Tuesday at 3 PM sound?
Best,
David Grant
14. Semi-Formal (Therapist)
Context: Calling to reschedule.
Receptionist: Mindful Wellness Center.
Client: Hi, I need to reschedule my session with Dr. Lee.
Receptionist: No problem. How about next Thursday?
15. Informal (Tutor)
Context: WhatsApp message.
You: Can we meet an hour earlier tomorrow?
Tutor: Sure, 4 PM instead of 5?
You: Perfect!